Regulatory process of the Family Health Strategy for specialized care

ABSTRACT It was aimed to know the regulatory process of the Family Health Strategy for specialized care in Campo Grande, Mato Grosso do Sul. Descriptive study, with 53 physicians, whose data collection used a structured and self-administered questionnaire. The professionals (50.9%) considered that the regulation contributes to the coordination of the care, that the return of the referrals is due to the lack of clarity of the test results (57.1%) and that the main measure to improve the access to the specialized care would be the increase of positions. A greater communication among the professionals involved in the regulatory process should be encouraged, in order to provide the full exercise of their functions.

摘要 本研究旨在了解南马托格罗索州大坎普地区家庭健康策略（Family Health Strategy）的专科医疗转诊管理流程。本研究为描述性研究，共纳入53名医师，数据采集采用结构化自填式问卷。受访医师中，50.9%认为转诊管理流程有助于医疗服务的协同联动；57.1%的受访者表示转诊被驳回的原因在于检验结果表述模糊；同时受访者认为，改善专科医疗服务可及性的核心举措为增加岗位编制。应鼓励参与转诊管理流程的各专业人员加强沟通，以保障其职能得到充分履行。