The influence of psychological capital on innovative work behavior in islamic bank employees X

Background: In the face of intense business competition, organizations need continuous innovation in technology and services to remain competitive. This study explores how psychological capital—including self-efficacy, optimism, hope, and resilience—influences innovative work behaviour in the Islamic banking sector in Indonesia. This study aims to look at the effect of psychological capital on innovative work behaviors in employees of Bank Syariah X. Method: The sample used in the study was 135 employees working at Bank Syariah X. Innovative Work Behavior was measured using Innovative Work Behavior Indonesia version (2014). Psychological capital was measured using Psychological capital Questionnaire-24 (PCQ-24) (2007) with reliability coefficient 0.87. Findings: The results showed that two components of psychological capital significantly influence the behavior of innovative work, namely self efficacy (β = 0.33, R2 = 0.21, p = 0.00) and hope (β = 0.21, R2 = 0.03, p = 0.00). Conclusion: This suggests that the components of self efficacy was the biggest influence on the innovative work behavior among employees who work at the Bank Syariah X. Novelty/Originality of this study: This research framework provides practical and measurable strategies that can be implemented by HR managers in the Islamic banking sector to drive innovation, improve employee performance, and ultimately enhance organizational competitiveness in the dynamic financial industry.

研究背景：在激烈的商业竞争环境中，组织唯有持续推进技术与服务创新，方能维持自身竞争优势。本研究以印度尼西亚伊斯兰银行业为研究场景，探讨心理资本——涵盖自我效能感、乐观性、希望感与心理韧性——对员工创新工作行为的影响机制。本研究旨在明确心理资本对X伊斯兰银行（Bank Syariah X）员工创新工作行为的作用效果。
研究方法：本研究的调研样本为135名就职于X伊斯兰银行的员工。创新工作行为采用《印尼版创新工作行为量表（2014）》进行测量。心理资本则采用《心理资本问卷-24（Psychological Capital Questionnaire-24，PCQ-24）（2007）》进行测评，其信度系数为0.87。
研究结果：研究结果显示，心理资本的两个维度对员工创新工作行为具有显著影响，分别为自我效能感（β=0.33，R²=0.21，p=0.00）与希望感（β=0.21，R²=0.03，p=0.00）。
研究结论：上述结果表明，在X伊斯兰银行的员工群体中，自我效能感对创新工作行为的影响程度最大。
研究新颖性/原创性：本研究框架可为伊斯兰银行业的人力资源管理者提供兼具实操性与可量化的实施策略，用以推动企业创新、提升员工绩效，并最终在瞬息万变的金融行业中增强组织整体竞争力。