EU: development of online service completion 2021-2022, by country

The Digital Economy and Society Index (DESI) ranked Germany and Croatia as the European Union member states with the highest online services completion scores in both 2021 and 2022. Online service completion indicates whether public administration services can be accessed completely online. Finland, Greece, and Denmark also attained a high score in the examined period, while Romania, Lithuania, and Bulgaria presented lower scores, while Estonia and Poland showed no online services completion.

数字经济与社会指数（DESI）将德国和克罗地亚评为2021年和2022年欧盟成员国中在线服务完成度最高的国家。在线服务完成度表明公共行政服务是否可以完全在线获取。芬兰、希腊和丹麦在考察期间也取得了高分，而罗马尼亚、立陶宛和保加利亚则呈现出较低的得分，爱沙尼亚和波兰则未展现出在线服务完成度。