Value Flow Map: application and results in the disinfection center

ABSTRACT Objective: To identify and eliminate steps that do not add value for customers in the disinfection center. Method: We applied the Lean tool: Value Flow Map, using the concepts of gemba and kaizen in the work process of the disinfection unit for ventilatory care materials, aiming at improving such process. After performing a training with the team on the Lean concepts described above, applying the Value Flow Map in the gemba, analyzing the opportunities for improvement, and approving the changes, the Value Flow Map of the future state was devised and changes were implemented. Result: The time of the disinfection process was reduced in 2h37 and the financial resources required also decreased, in R$ 809.08/month. Conclusion: The application of Lean concepts presented positive results for the elimination of wastages in the disinfection center.

摘要（ABSTRACT）
研究目的：识别并消除消毒中心内无法为客户创造价值的作业环节。
研究方法：本研究采用精益管理工具——价值流图（Value Flow Map），结合现场（Gemba）与改善（Kaizen）理念，对呼吸护理耗材消毒单元的作业流程进行优化。首先针对研究团队开展上述精益管理概念培训，随后赴作业现场应用价值流图开展分析，识别改进空间并敲定优化方案，最终绘制未来状态价值流图并落地实施改进措施。
研究结果：消毒流程总耗时缩短2小时37分钟，所需财务成本亦有所降低，每月可节约809.08雷亚尔（R$ 809.08/月）。
研究结论：精益管理理念的应用可有效消除消毒中心的作业浪费，成效积极显著。