Service Delivery Indicators

The Service Delivery Indicators program is an application of the principles of the 2004 World Development Report Making Services Work for Poor People. The Service Delivery Indicators project is a new Africa-wide initiative that tracks service delivery in education and health across countries and over time. The project collects nationally representative data that focus mainly on performance and quality of service delivery in primary schools and at frontline health facilities. This partnership between the World Bank, the African Development Bank and the African Economic Research Consortium brings together development economists and sector specialists. The objective is to reposition the dialogue on human development in Africa within the context of effectiveness of public spending and accountability for service delivery.

服务交付指标（Service Delivery Indicators）项目是2004年世界发展报告《以服务惠及穷人》（Making Services Work for Poor People）核心原则的实践应用。该项目是一项全新的泛非洲倡议，旨在追踪各国及不同时期教育与卫生领域的服务交付情况。项目采集具有全国代表性的数据集，主要聚焦于小学及基层卫生机构的服务交付绩效与服务质量。由世界银行（World Bank）、非洲开发银行（African Development Bank）与非洲经济研究联合会（African Economic Research Consortium）发起的此番合作，汇聚了发展经济学家与各行业领域专家。本项目的核心目标是在公共支出效能与服务交付问责机制的框架下，重塑非洲人类发展议题的对话语境。