Table_1_MyShake: Using Human-Centered Design Methods to Promote Engagement in a Smartphone-Based Global Seismic Network.DOCX

MyShake is a global seismic platform that uses private citizens' smartphones to detect earthquakes and record both ground shaking and users' experiences. The goal is to reduce earthquake risk and provide users with a resource for earthquake science and information. It is powered by the participation of users, therefore, its success as a global network and its utility for the users themselves is reliant on their engagement and continued involvement. This paper discusses the citizen scientist participation that enables MyShake, with specific attention to the human-centered design process that was used to overhaul the mobile application's user interface. After the successful initial launch of the application in February of 2016, we had the opportunity to revisit the user interface based on user feedback and needs. The process began with an assessment of the user and geographic distribution of the original user base through surveys and Google Play Store analytics. Subsequently, through systematic examination of the motivations and needs of community members in the San Francisco Bay Area and iterative evaluations of design decisions, MyShake was redesigned to appeal as a resource to a wider range of users in earthquake-prone regions. The new user interface was then evaluated through interviews, surveys, and meetups with potential users. We highlight the human-centered methodology we employed, as well as the roadblocks we faced, in the hopes that our experience will be valuable to other citizen science projects in the future.

MyShake是一款全球性地震监测平台，依托普通民众的智能手机实现地震检测，并同步记录地面震动数据与用户的震后体验。其核心目标在于降低地震灾害风险，同时为用户提供地震科学领域的专业资源与权威资讯。该平台的运行完全依赖用户参与，因此作为全球监测网络的有效运转，以及为用户提供实用价值的能力，均离不开用户的持续投入与积极参与。
本文聚焦支撑MyShake项目运转的公民科学参与者群体，重点探讨了用于全面改版该移动应用用户界面（User Interface）的以人为中心设计流程。2016年2月该应用首次成功上线后，我们得以根据用户反馈与实际需求，对其用户界面进行迭代优化。
该设计流程首先通过问卷调查与谷歌应用商店（Google Play Store）数据分析，对初始用户群体的用户特征与地域分布展开全面评估。随后，通过系统性调研旧金山湾区社区成员的参与动机与实际需求，并对设计方案进行多轮迭代评估，最终完成了MyShake的重新设计，以吸引地震高发区域内更广泛的用户群体将其作为实用的地震相关资源。
全新的用户界面随后通过与潜在用户开展访谈、问卷调查以及线下交流聚会的形式进行了效果验证。本文着重阐述了我们所采用的以人为中心的研究方法，以及项目推进过程中遇到的各类阻碍，以期我们的实践经验能够为未来其他公民科学项目提供有益参考。