Uses of the planning and self-evaluation in the working processes of Family Health teams in Primary Care

The PMAQ-AB analyzed access and quality of health primary care having axes structure, process and user satisfaction. The aim of this study was to characterize the use of planning and auto evaluation for improving the work process of the teams, identifying strengths and weaknesses. Sectional study was conducted with data collected by the instrument for external evaluation whose variables relate to planning, self-evaluation and institutional support. Teams plan and self-evaluate their actions with support from and access to data produced. However, these practices are very poorly integrated and should be improved as to better guide adjustments in the teams working process.

本研究依托PMAQ-AB量表评估基层医疗保健的可及性与质量，其分析维度涵盖结构、流程与用户满意度三大范畴。本研究旨在明确规划与自我评估在优化医疗团队工作流程中的应用现状，识别实践中的优势与短板。本次横断面研究采用外部评估工具采集数据，该工具所纳入的变量涵盖规划、自我评估与机构支持三大维度。医疗团队可依托现有数据的支持与获取渠道，开展自身行动的规划与自我评估，但此类实践的整合程度极低，亟需加以优化改进，以更好地指导医疗团队工作流程的调整完善。