Adoption, Digital Health Literacy, and Patient Satisfaction of Ayushman Bharat Digital Mission

While ABDM demonstrates operational efficiency and moderate patient user satisfaction, adoption of ABHA registration remains limited in comparison to conventional OPD registrations, with significant barriers related to digital literacy, awareness, economic constraints, and privacy concerns. Substantial gender, age, and educational disparities exist in digital health literacy. To achieve equitable and sustainable adoption, targeted interventions are essential, including community-based digital literacy programs, simplified multilingual interfaces, strengthened privacy safeguards, subsidized data access, and on-site support through trained facilitators particularly for vulnerable populations including women, older adults, and those with lower educational attainment.尽管阿育王数字使命（ABDM，Ayushman Bharat Digital Mission）展现出了运营效率与尚可的患者用户满意度，但相较于传统门诊（OPD，Outpatient Department）注册，阿育王健康账户（ABHA，Ayushman Bharat Health Account）的注册采用率仍相对偏低，其面临的显著障碍涵盖数字素养不足、认知缺位、经济限制及隐私顾虑。数字健康素养层面存在显著的性别、年龄与教育程度差异。为实现公平且可持续的推广采用，需采取针对性干预措施，包括社区导向的数字素养培训项目、简化的多语言交互界面、强化的隐私保护机制、补贴式数据访问服务，以及为女性、老年人与受教育程度较低群体等弱势人群配备经专业培训的协助专员以提供现场支持。