Using telephone support to manage chronic disease Using telephone support to manage chronic disease

Collection: Health Policy and Services Research Contributor(s): Piette, John D. California HealthCare Foundation Publication: Oakland, Calif. : California HealthCare Foundation, c2005 Language(s): English Format: Text Subject(s): Chronic Disease Patient Care Management -- methods Telephone United States Genre(s): Technical Report Abstract: This report is intended to inform clinicians and health care managers about telephone care services and programs for patients with chronic illnesses. Specifically, the report addresses: (1) How telephone care services can contribute to improved patient care; (2) Characteristics of effective programs; (3) Patients most likely to benefit from telephone care; (4) Integrating telephone care services into systems of care; and (5) How to evaluate programs and identify areas for improvement. Copyright: Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information) Extent: 31 leaves. Illustrations: Illustrations NLM Unique ID: 101309876 (See catalog record) ISBN: 1932064869 Permanent Link: http://resource.nlm.nih.gov/101309876