Lightspeed Customer Journey Mapping
收藏Figshare2016-11-11 更新2026-04-29 收录
下载链接：
https://figshare.com/articles/dataset/Lightspeed_Customer_Journey_Mapping/4223904
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资源简介：
A lightweight set of tools and a process to capture customer experience, and map service processes from a customer centric point of view.
创建时间：
2016-11-11
