Share of generative AI use at work or outside work worldwide in 2023, by industry

Most people in nearly all industries around the world have tried a generative AI tool at least once in 2023. Those working in retail and consumer goods industry were the largest group of those who had no exposure to generative AI tools. In general, those in technology, media, and telecom were far likelier to have used generative AI tools at work or outside of work regularly. This is perhaps unsurprising as these fields are the most likely to involve the use of generative AI in business practices. Generative AI employment change The effects of generative AI on employee numbers globally will be a serious consideration in the coming years. In 2023 most companies expected generative AI to decrease the number of employees in their business with the sole exception of product development and risk analysis., which was expected to change little. This is likely due to the fact that both require creativity and case-by-case analysis, something AI is still relatively bad in handling. Europe leads what? Globally users in North America use generative AI the most used generative AI regularly for work and outside of work. However, it was Europe that led in those using generative AI specifically in the workplace, being the only region with double-digit response. Unsurprisingly, users in developing markets were the least likely to have been exposed to generative AI at all.

在全球范围内，几乎各行各业的绝大多数人群在2023年至少尝试过一次生成式AI工具。在零售和消费品行业中工作的人群是那些未曾接触过生成式AI工具的最大群体。总体而言，从事科技、媒体和电信行业的人员更有可能在工作或工作之外定期使用生成式AI工具。这一点或许并不令人意外，因为这些领域最有可能在商业实践中应用生成式AI。
生成式AI的就业影响
在未来几年内，生成式AI对全球员工数量的影响将成为一项重要的考量因素。截至2023年，大多数公司预计生成式AI将减少其业务中的员工数量，唯一例外的是产品开发和风险评估，预计这些领域的变动不大。这可能是由于这两个领域都需要创造力和个案分析，而AI在这些方面的处理能力相对较弱。
欧洲在何方面领先？
在全球范围内，北美用户是使用生成式AI最为频繁的群体，无论是用于工作还是工作之外。然而，欧洲在职场中使用生成式AI的用户群体中处于领先地位，它是唯一一个响应率超过两位数的地区。不出所料，发展中国家的用户最不可能接触到生成式AI。