Perception of users and health professionals in the Federal District: the attributes of primary care

The present article analyses the attributes of Primary Health Care in two regions of the Federal District, focusing on integral care to child. It compares them from users and professionals of Traditional Basic Units and Family Health Strategy. The method used was quali-quantitative. Data were collected by means of survey, through the PCATool-Brazil, proposed to professionals and users. Participants pointed out dissatisfaction with the care to the integral health of the child in the two regions. Access, longitudinality, entirety and coordination are limited in theory and practice of the professionals, in the two models of attention. Both demand deepening the organizational processes of the integral health of the child.

本文针对联邦特区两个区域的初级卫生保健（Primary Health Care）服务属性展开分析，聚焦儿童整合照护。研究基于传统基层卫生单元（Traditional Basic Units）与家庭健康策略（Family Health Strategy）的使用者及从业者视角，对二者进行对比。本研究采用质合性研究（quali-quantitative）方法，通过面向从业者与使用者开展的问卷调查，依托PCATool-巴西（PCATool-Brazil）工具完成数据采集。参与调研者指出，两个区域的儿童整合健康照护均存在令其不满之处；在两类照护模式中，从业者的理论与实践层面均存在可及性、连续性、完整性与协调性不足的问题。两类照护模式均需进一步优化儿童整合健康照护的组织流程。