Do Team Trust and Leader Support Matter at Work and Beyond?

Team effectiveness is examined using the Arc of Purposeful Leadership model to investigate mediational effects of employees’ departmental impact, organizational commitment, and leader support on work-family synergy and emotional exhaustion. Structural equation modelling and Hayes’ PROCESS macro were used to analyze the responses of 319 participants. Findings support the Input-Process-Output (IPO) model of team effectiveness. Relationships between team purpose/support and outcome variables (work-family synergy and emotional exhaustion) were mediated by employees’ departmental impact, organizational commitment, and leader support. Findings reveal the complexities of team processes in relation to outcomes, including work-family synergy and emotional exhaustion, that extend beyond the workplace.

Data were collected at University of Redlands in 2020 during the COVID-19 pandemic.

本研究采用有目标领导力弧线模型（Arc of Purposeful Leadership Model）作为分析框架，围绕团队效能（Team effectiveness）展开探究，重点考察员工部门影响力、组织承诺与领导者支持对工作-家庭协同（work-family synergy）及情绪衰竭（emotional exhaustion）的中介效应。本研究采用结构方程建模（Structural equation modelling）与Hayes的PROCESS宏程序，对319名受访者的有效作答数据开展分析。研究结果验证了团队效能的投入-过程-产出（Input-Process-Output，IPO）模型。团队目标与支持和各类结果变量（工作-家庭协同、情绪衰竭）之间的关联，均以员工部门影响力、组织承诺及领导者支持作为中介变量。研究结果揭示了团队过程与超出工作范畴的各类结果（含工作-家庭协同、情绪衰竭）之间的复杂关联。
本数据集于2020年新冠疫情期间，在美国雷德兰兹大学（University of Redlands）采集完成。