An instrument for the assessment of management systems integration

Abstract: Management systems, such as ISO 9001, ISO 14001 and OHSAS 18001 have been increasingly employed in organizations and their joint use has led to a trend towards their integration. Many benefits, as improvement in decision making, reduction in the risk of development of redundant and conflicting activities, and a better use of resources can be obtained through integration. Therefore, an instrument that assesses the degree of maturity of Integrated Management Systems (IMS) should be employed in organizations for improvements in the integration. According to a literature review conducted in this study, no research that takes the concept of maturity models as a point of support has focused on the evaluation of such maturity level in IMS. An exploratory review, a systematic literature review on IMS, and a literature search regarding maturity models were performed. A tool assessed by academic experts and industry professionals was developed and involved 21 questions divided into 4 areas, namely Policy; Planning; Implementation / Execution; and Verification / Action. An overview of research into IMS, as well as the tool developed can be highlighted in the present research. It can be concluded that the number of studies on IMS has increased over the years, which is important from the point of view of both the market and the academic area.

摘要：ISO 9001、ISO 14001与OHSAS 18001等管理体系在各类组织中的应用日益广泛，多体系联合应用已催生管理体系整合的发展趋势。通过整合管理体系，可获得诸多收益：提升决策质量、降低冗余与冲突性活动的产生风险、优化资源利用效率。故此，若组织欲推进管理体系整合工作，需借助一套可评估整合管理系统（Integrated Management Systems, IMS）成熟度的工具。
本研究经文献调研发现，目前尚无以成熟度模型理念为支撑的研究聚焦于IMS的成熟度水平评估。为此，研究团队开展了探索性综述、针对IMS的系统文献综述，以及面向成熟度模型的文献检索工作。最终开发了一套经学术专家与行业从业人员共同评审的评估工具，该工具涵盖4个维度共计21个问题，具体维度为：方针政策、策划、实施/执行以及验证/改进措施。本研究重点呈现了IMS领域的研究概况，以及所开发的这套评估工具。研究结论表明，近年来IMS相关研究的数量持续增长，这无论从市场实践还是学术研究视角来看均具有重要意义。