Use of Online Services and Information Technology in Tampere 2004

The respondents in this survey consisted of residents of the city of Tampere (Finland). Questions covered their access to a mobile phone, PC, e-mail, and the Internet. Those who had access to the Internet were asked about the location, frequency, duration and purpose of their Internet use. The respondents' familiarity with and use of the city of Tampere website was surveyed. Views were probed on what kind of information, entertainment, services, participation opportunities, etc. they would like to access through the city's web pages. The respondents were also asked what kind of online participation and e-participation methods they considered worth developing (Internet surveys or surveys via mobile phones, possibility to comment on policy proposals on the Internet, etc.). Background variables included the respondent's gender, age group, basic education, economic activity, household composition, number of persons in the household, and phone type (fixed line, mobile phone).

本次调查的受访者均为芬兰坦佩雷市（Tampere）居民。调查内容涵盖受访者对移动电话、个人电脑（PC）、电子邮件及互联网的使用权限情况。针对拥有互联网访问权限的受访者，调研进一步询问了其互联网使用的地点、频率、时长及用途。本次调查同时评估了受访者对坦佩雷市官方网站的熟悉程度与使用状况，并探查了受访者期望通过该市官方网页获取的信息、娱乐、服务、参与机会等各类内容。此外，受访者还需阐述其认为值得优化开发的在线参与及电子参与（e-participation）方式，例如互联网问卷、手机端问卷、针对政策提案的互联网评论渠道等。本次调查的背景变量涵盖受访者性别、年龄组别、基础教育背景、经济活动状况、家庭构成、家庭人口总数以及电话类型（固定电话、移动电话）。