Best practices and ICT tools in migration-related work: a survey of first-line practitioners

This data base was created from responses to a survey designed and carried out by the project PERCEPTIONS, a European Union Horizon 2020 funded project (Grant Agreement No. 833870). The project examined <strong>how Europe and the EU are seen by people who have immigrated there or intend to do so.</strong> It examined what perceptions of Europe exist among migrants, refugees and asylum seekers, how they are formed, whether they correspond to reality and how they influence migration decisions. It also examined how the flow of information could be distorted and whether inaccurate information could lead to a threat to the security of migrants (e.g. through dangerous border crossings) or even national security (e.g. through radicalisation). The survey was carried out with first-line practitioners, defined as professionals who have contact with migrants in their work. It was distributed between March and April 2022 and received 755 responses. Participants could take the survey in 10 languages (Albanian, Arabic, Bulgarian, Dutch, English, French, German, Greek, Italian, and Spanish) and responses were received from 17 different countries (Albania, Algeria, Andorra, Austria, Belgium, Bulgaria, Cyprus, Egypt, Germany, Greece, Italy, Kosovo, Latvia, the Netherlands, Spain, Tunisia, and the United Kingdom). The survey aimed to investigate practitioners’ assessments of best practices in migration-related work. More specifically, practitioners were asked to share their attitudes toward potential strategies for addressing the issue of misinformation amongst migrants and criteria through which to assess the success of potential best practices, as well as their evaluations of existing Information Communication Technology (ICT) tools in migration-related work. A report summarising the results of the survey can be accessed here.本数据库由欧盟「感知」（PERCEPTIONS）计划设计并开展的一项调研的反馈数据整理而成。该计划为欧盟地平线2020（Horizon 2020）资助项目，资助协议编号为833870。该项目核心研究方向为移民至欧洲或有意向移民欧洲的群体对欧洲及欧盟的认知图景，具体涵盖：移民、难民与寻求庇护者群体对欧洲的认知现状、认知形成路径、认知与现实的契合程度，以及其对移民决策的影响；同时还探究了信息流可能出现的扭曲现象，以及不实信息是否会对移民安全（如通过危险边境过境）乃至国家安全（如通过激进化）构成威胁。本次调研面向一线从业者展开，此类从业者指工作中需与移民群体接触的专业人士。调研于2022年3月至4月间开展，共回收有效问卷755份。参与者可通过10种语言完成问卷，分别为阿尔巴尼亚语、阿拉伯语、保加利亚语、荷兰语、英语、法语、德语、希腊语、意大利语及西班牙语；调研反馈来自17个国家，包括阿尔巴尼亚、阿尔及利亚、安道尔、奥地利、比利时、保加利亚、塞浦路斯、埃及、德国、希腊、意大利、科索沃、拉脱维亚、荷兰、西班牙、突尼斯及英国。本次调研旨在探究从业者对移民相关工作中最佳实践的评估情况。具体而言，研究者邀请从业者分享其对以下议题的态度：针对移民群体间不实信息问题的潜在应对策略、评估潜在最佳实践成效的评判标准，以及其对移民相关工作中现有信息与通信技术（ICT）工具的评价。调研结果汇总报告可在此处查阅。