One of the automated processing processes includes an automated decision-making function (Yes=1, No=0)
收藏资源简介:
Answer to the question “Do any of the automated processing processes involve an automated decision-making function?”. This is a supplementary question if the municipality answered yes to any of the key figures: U33341, U31341, U30341, U28341, U26341, U35341 and U20341. By automation, the National Board of Health and Welfare means that the processes are carried out in whole or in part with the support of digital technology. Automation can be done with the support of digital systems, sometimes with the support of an RPA (Robotic Process Automation). In terms of automation of processing processes, these should not be confused with e-services. An e-service can be an input to the service, with automation, processing is carried out entirely or partially automatically without a human being performing it. Examples of administrative processes that may be subject to automation are: invoice review and handling, checks, application for sick pay, authorisation checks, etc. Source: The National Board of Health and Welfare, survey on the development of e-health and welfare technology in municipalities. Source: The National Board of Health and Welfare, survey on the development of e-health and welfare technology in municipalities



