1. Number of complaints received from residents of retirement villages for the financial years 2011-12, 2012-13, 2013-14, 2014-15 and 2015-16.\r\n\r\n2. Average time taken to respond to these complain
This study aimed to understand consumers’ experiences with purchasing items and services, the type and impact of problems they faced in doing so, and how they managed to resolve these...
