恩施州恩施市-互联网和相关服务-2023年12345热线工单基础信息

该数据为2023年恩施市12345政务服务便民热线接听受理群众诉求数据 包含工单编号、来电时间、工单内容、承办单位、处理意见、回访处理意见等。可直观反映民生热点，用于分析社情民意情况，助力政府提升服务效能。

This dataset comprises citizens' appeal data received and handled by the 12345 Government Service Convenience Hotline in Enshi City in 2023. It includes fields such as work order number, call time, work order content, responsible handling unit, handling opinions, and return visit handling opinions. It can intuitively reflect people's livelihood hotspots, be used to analyze social conditions and public sentiments, and help the government improve its service efficiency.

搜集汇总

背景与挑战

背景概述

该数据集为2023年恩施市12345政务服务便民热线受理的群众诉求工单基础信息，涵盖工单编号、来电时间、承办单位及处理意见等字段。它可用于分析民生热点和社情民意，助力政府服务效能提升。