User assessment authority contact disability area - The case handler spoke so the user understood at the meeting, proportion "Yes" (%)

Number of respondents who answered "Yes" to the question "Did the administrator at the meeting with you tell you that you understood?", divided by the number of respondents to the question in total. The answer options were "Yes", "Partially" and "No". The survey is not a total survey, which is why the result for a municipality can be based on a smaller number of users' answers, but at least five. The survey has been conducted with the help of questionnaires adapted for people with disabilities (e.g. optional pictograms or reading). Data are available according to gender breakdown.