Unit survey, elderly care - Current routine when suspecting/detecting that home care recipients have been subjected to violence or abuse by relatives/close relatives, elderly care, proportion (%)

For unit level, the value is given as Yes=1 and No=0, while at municipal level it is given as a percentage (%) of units where there are routines for how the home care staff should act in the event of suspicion/detection that the individual has been subjected to violence or abuse by a relative/relative. The procedure shall be decided at management level and documented. It must be up-to-date, i.e. followed up or drawn up within the last year. Violence or other abuse can be, in addition to physical violence and rudeness, aggressive or threatening address, disrespectful address, looks, lack of respect for private life or other violations in the form of, for example, sexual offences. Routines mean that the staff knows who or what people are being contacted when there is a need or support for a position on the appropriate measure. This may involve contact with the head of unit, the responsible aid officer or nurse. The procedures describe a predetermined approach to how an activity should be carried out. This refers to own local written procedures or joint written procedures that the municipality has developed for its activities.在单元层级，该指标的取值为“是=1”、“否=0”；而在市级层级，该指标以百分比（%）形式展示，统计的是已建立对应工作规程的单元占比——此类规程明确了居家照护人员在怀疑或发现服务对象遭受亲属暴力或虐待时的应对方式。该工作规程需经管理层审定并书面归档，且必须为最新有效版本，即需在近一年内完成制定或更新。除肢体暴力与粗暴对待外，暴力或其他虐待行为还包括攻击性/威胁性言语、无礼言语、敌视性眼神、侵犯隐私，以及诸如性犯罪等其他侵权行为。此处的工作规程指，当需要就恰当处置措施寻求支持或明确立场时，照护人员需知晓应联络的对象（如单元负责人、主管救助专员或护士）；此类规程是预先设定的活动执行规范，具体包括各机构自行制定的书面规程，或该市级行政单位为其辖区内业务统一制定的联合书面规程。