The municipality has introduced one or more automated processing or administrative processes within the functional finder (LSS) business area (Yes=1, No=0)

Answer to the question “In which areas of activity have you introduced one or more processing processes or administrative processes?”. By automation, the National Board of Health and Welfare means that the processes are carried out in whole or in part with the support of digital technology. Automation can be done with the support of digital systems, sometimes with the support of an RPA (Robotic Process Automation). In terms of automation of processing processes, these should not be confused with e-services. An e-service can be an input to the service, with automation, processing is carried out entirely or partially automatically without a human being performing it. Examples of administrative processes that may be subject to automation are: invoice review and handling, checks, application for sick pay, authorisation checks, etc.针对"你在哪些业务领域引入了一项或多项处理流程或行政流程？"这一问题的答复。瑞典国家卫生与福利委员会（National Board of Health and Welfare）将自动化定义为：流程全部或部分依托数字技术开展。自动化可依托数字系统实现，部分场景下可借助RPA（机器人流程自动化，Robotic Process Automation）完成。需注意，处理流程的自动化不应与电子服务（e-service）相混淆。电子服务可作为服务的输入环节；而自动化处理则指流程全部或部分自动完成，无需人工介入。可实现自动化的行政流程示例包括：发票审核与处理、各类核查、病假薪酬申请、权限核查等。