The municipality has introduced one or more automated processing or administrative processes within the area of financial assistance, (Yes=1, No=0)

Answer to the question “In which areas of activity have you introduced one or more processing processes or administrative processes?”. By automation, the National Board of Health and Welfare means that the processes are carried out in whole or in part with the support of digital technology. Automation can be done with the support of digital systems, sometimes with the support of an RPA (Robotic Process Automation). In terms of automation of processing processes, these should not be confused with e-services. An e-service can be an input to the service, with automation, processing is carried out entirely or partially automatically without a human being performing it. Examples of administrative processes that may be subject to automation are: invoice review and handling, checks, application for sick pay, authorisation checks, etc.针对"你在哪些活动领域引入了一项或多项处理流程或行政流程？"这一问题的答复。瑞典国家卫生与福利委员会（National Board of Health and Welfare）将自动化定义为：流程全部或部分依托数字技术支撑开展。自动化可依托数字系统实现，部分场景可借助RPA（Robotic Process Automation，机器人流程自动化）完成。就处理流程的自动化而言，需注意不可将其与电子服务（e-services）相混淆。电子服务可作为该类服务的输入环节；依托自动化技术，流程可完全或部分自动完成，无需人工执行。可实现自动化的行政流程示例包括：发票审核与处理、各类核查、病假津贴申请、权限核验等。