Do Report Cards Tell Consumers Anything They Don't Already Know? The Case of Medicare HMOs
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The use of government-mandated report cards to diminish uncertainty about the quality of products and services is widespread. However, report cards will have little effect if they simply confirm consumers' prior beliefs. Moreover, documented "responses" to report cards may reflect learning about
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美国国家经济研究局创建时间：
2005-06-01
