Customer Contact Centre Performance
收藏data.gov.uk2019-12-21 更新2024-05-31 收录
下载链接：
https://www.data.gov.uk/dataset/47938094-f2af-4143-b07d-d2564dfd89d0/customer-contact-centre-performance
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资源简介：
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The term “Generic”...
