A dataset of 40,000 IT helpdesk support tickets, each labelled as either malicious (social engineering attack) or legitimate. Each ticket includes the raw text content and engineered linguistic featur
Collection of 2229 support tickets manually classified into 7 categories, obtained from a IT support company in the Florianópolis (Brazil) region. Each ticket is represented by an unstructured text fi
A dataset of 40,000 IT helpdesk support tickets, each labelled as either malicious (social engineering attack) or legitimate. Each ticket includes the raw text content and engineered linguistic featur